Last Revised: 2018-May-22

TopTennisTips (toptennistips.com, TopTennisTips apps, "our services", "we" or "us") respects the privacy of its users ("you") and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. When you use our services, you’re trusting us with your information. We understand that is a big responsibility and we do everything we can to protect your information.

Our privacy policy applies to information we collect when you use or access our website, applications, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective immediately after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Information we collect

Information you provide to us

We may collect information when you participate in any interactive features of our services, fill out a form, save preferences, request customer support, provide any contact or identifying information or otherwise communicate with us.

Information we receive from others

• Social Login: When you sign in to use you do that through Social Login services (Google, Facebook and Paypal). As we don’t offer signing up to us directly, these social login services are used to authenticate you. Unless already logged in, you enter required information (usually username or email and password) which is processed by the social login provider. Then, you’re asked which information you’d like to share with us: this is including but not limited to email address and given name. Using social logins is a widely used mechanism and has several benefits: you don’t have to sign up to many services, your most sensitive information (including password) is stored at secure locations (at the service provider) and you have full control over what you share. Social sign in forms always include a link to our privacy policy which you accept when you sign in.
• Other Partners: We may receive information about you from our partners, for instance when you subscribe through Clickbank or Apple, we may receive basic information about your payment type, country of residence or subscription interval (we never get credit card information though).

Information collected when you use our services

When you access or use our services, we automatically collect information about you, including:

• Usage Information: We collect information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services.
• Device Information: We collect information about the computer you use to access our services, including the hardware model, and operating system and version.
• Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
• Information collected by website recording: We use third parties to record user behaviour on our website. It helps us work out what you like and don’t like so we can improve things for you.

How we use the information we collect

We use information about you for purposes which include:

• To provide, maintain and improve our services
• To provide services you request, process transactions and to send you related information
• To send you technical notices, updates, security alerts and support and administrative messages
• To respond to your comments, questions and requests and provide customer service
• To communicate with you about news and information related to our service
• To monitor and analyze trends, usage and activities in connection with our services
• To prevent, detect and fight fraud or other illegal or unauthorized activities
• To personalize and improve our services
• To send you marketing communications (where this is in accordance with your communication preferences. Those persons who indicated that they no longer wish to receive our newsletters will not receive such communications as of that moment)
• To serve you relevant offers and ads
• To carry out other legitimate member purposes, as well as other lawful purposes

To process your information as described above, we rely on the following legal bases:

• Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us.
• Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
• Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

How we share information we collect

We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our services, but we are not in the business of selling information about you to advertisers or other third parties.

• We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, marketing, advertisement and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
• Our services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.
• Some of our services contain widgets and social media features, such as Facebook button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
• We may also disclose your information to third parties: (a) where required by law or regulatory requirement, court order or other judicial authorization, (b) in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements; (c) in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business; (d) to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with the website or our services; or (f) to protect the vital interests of an individual.
• With your explicit consent.

How we protect your information

We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.

How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep.

• Access and update your information: Our services give you the possibility to access and update certain information. You can also request information we store about you.
• Delete your information: You can request to delete the information we store about you.
• Opt out of communication: You can unsubscribe from some of the email communications with the Unsubscribe link present in every email. You can also set communication preferences in the account section of the website or in your app. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Turn off cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services. You can read more about cookies at www.aboutcookies.org or www.allaboutcookies.org.
• Opt out of certain tailored ads: You can learn more about and opt-out of certain ads at Your Online Choices, Network Advertising Initiative, or your device settings for our apps.
• Send "Do Not Track" Signals: Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us as described above.
• Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information.

How we transfer information internationally

Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information of customers in the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

About children’s privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

How to contact us

If you have any questions or concerns about the use or disclosure or your personal information, please contact us at: info [at] toptennistips [dot] com.